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IsatPhone Service Plan
IsatPhone+PLUS Unlimited Satellite Phone Plans
SKU: IsatPhone+40
Vendor: Apollo
Category:
Inmarsat Satellite Products,Inmarsat Service,Latest Products,Monthly Satellite Phone Service Plans
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- Description
- Additional Cost
- Terms of Service
- FAQ
- Support
Description
ISATPHONE+PLUS UNLIMITED SATELLITE PHONE PLANS
UNLIMITED INCOMING CALLS WITH A FREE US+1 VOICE #
Take a look at our service plans below to discover what they offer, or contact us 24/7 to speak with a representative about your needs to quickly find the best plan for you.
| ISATPHONE+PLUS PLANS | PLAN FEATURES | Outgoing Minutes | Addt'l Minutes | Outgoing SMS | Addt'l SMS | Service Period | Monthly Price |
| IsatPhone+40 | • FREE Incoming Calls • Free US # | 40 | $0.99 | 10 | $0.75 | 12 Months | $65 |
| IsatPhone+100 | • FREE Incoming Calls • Free US # | 100 | $0.95 | 20 | $0.50 | 12 Months | $110 |
| IsatPhone+150 | • FREE Incoming Calls • Free US # | 150 | $0.95 | 40 | $0.50 | 12 Months | $150 |
| IsatPhone+250 | • FREE Incoming Calls • Free US # | 250 | $0.90 | 50 | $0.50 | 12 Months | $200 |
INMARSAT ISATPHONE+PLUS SERVICE OPTIONS HIGHLIGHTS
• FREE UNLIMITED INCOMING CALLS & TEXT
• FREE US +1 DIALING #
• FREE Emergency Calls (112)
• FREE Voicemail and Caller ID
• FREE SIM Card Reactivation
• Near Global Coverage
• Check Usage Anytime!
• Suspend Service For Only $10 Per Month & Keep Your US #
• Pay-As-You-Go Monthly Service Available*
All our plans come with the convenience of SatPhonePortal.com – “Space-Age Service, Down-to-Earth Dependability” to manage your account, making your global communication hassle-free.
* To qualify for ISATPHONE+PLUS Monthly Service with no contract, there will be a one-time fee of $65 for service activation and a 2 month minimum plan commitment.
INMARSAT ISATPHONE+PLUS SERVICE PLAN ADD-ONS
*Free Activation applies to all plans with a service term of 12 months minimum.
Additional Cost
INMARSAT ISATPHONE+PLUS MONTHLY ADDTIONAL FEES
Complete Call Costs Transparency. All the details you need to know about your Inmarsat IsatPhone monthly service plan.
| Plan Charges |
Iridium Service Plan Call Charge Details |
Billing Period |
Price |
| IsatPhone to IsatPhone | A fixed rate for all plans. Do your co-workers, friends and family have IsatPhones also? Talk to them for the same rate no matter what plan they are on. | Per Minute | $4.99 |
| Inmarsat to Other MSS Carriers |
Not recommended, but when you have to you are able to call other satellite networks at a very high cost. If you find yourself making calls like this often contact us about purchasing a device on that network. | Per Minute | $3.99 |
| Inmarsat to Customer Care | Have a question about your account or need help with your phone. We are available 24/7, just dial 001-480-478-1999 on your Inmarsat satellite phone to be connected to one of our extremely helpful representatives. | Per Minute | FREE |
| IsatPhone to Personal Mailbox | We provide you voicemail add-on to you for free. However, Inmarsat charges you to access it. | Per Minute | FREE |
| Voice to BGAN, Fleetbroadband, Swiftbroadband | Calling to a data based Inmarsat device? Fixed rate calling to these data based Inmarsat devices. | Per Minute | $3.99 |
| Voice to GAN/Fleet/Swift & Aero | Older data based devices use older satellites and routing procedures. Contacting these devices from your IsatPhone will occuring additional fees. | Per Minute | $3.99 |
| Voice to Iridium | Calling an Iridium based device? Iridium phones operate on a completely separate satellite network. Basically you are calling space, then transmitting back to Earth, then back to space and then back to Earth, then to the final destination. | Per Minute | $3.99 |
| SIM Reactivation Fee |
Did you deactivate your service and later realized you still need it? You may reactivate your IsatPhone SIM Card to get your service operational again. Takes up to 24 Hours to reactivate and you are not guaranteed the same satellite phone number. Haven't used your phone for years, please contact us to see if you need a new SIM card. | FREE | FREE |
INMARSAT ISATPHONE+PLUS OUTGOING CALLS FOR ALL CALL DESTINATIONS
| BAND |
COUNTRIES INCLUDED IN BAND | INCREMENT |
PRICE |
| BAND 1 | USA, American Samoa, Anguilla, Antigua Barbuda, Argentina, Australia, Austria (Fixed), Bahamas, Bangladesh (Fixed), Barbados, Bermuda, Bolivia, British Virgin Islands, Brazil, Brunei (Fixed), Bulgaria (Fixed), Canada, Chile, China, Colombia, Costa Rica (Fixed), Croatia (Fixed), Czech Republic (Fixed), Denmark, Dominica, Dominican Republic, Estonia, France (Fixed), French Guiana, Germany, Greece (Fixed), Grenada, Guadeloupe (Fixed), Guam, Hong Kong, Hungary, Iceland, India, Indonesia (Fixed), Ireland, Israel, Italy (Fixed), Jamaica, Japan (Fixed), Korea (South), Luxembourg, Malaysia, Malta, Martinique, Mauritius (Fixed), Mexico, Mongolia, Morocco (Fixed), Netherlands, New Caledonia, New Zealand, Norway, Panama (Fixed), Paraguay (Fixed), Peru, Poland (Fixed), Portugal (Fixed), Puerto Rico, Reunion (Fixed), Romania, San Marino (Fixed), Singapore, Slovak Republic, South Africa, Spain (Fixed), St Kitts & Nevis, St Lucia, St Vincent, Sweden, Switzerland (Fixed), Taiwan (Fixed), Trinidad & Tobago, Turkey (Fixed), United Kingdom, US Virgin Islands, Venezuela. | Per Minute | PLAN RATE |
| BAND 2 |
Algeria, Andorra, Aruba (Fixed), Austria (Mobile), Bahrain (Fixed), Bangladesh (Mobile), Belgium (Fixed), Bhutan, Botswana (Fixed), Brunei (Mobile), Cambodia, Cayman Islands (Fixed), Costa Rica (Mobile), Cyprus (Fixed), Czech Republic (Mobile), Egypt, France (Mobile), Gibraltar, Greece (Mobile), Guadeloupe (Mobile), Guatemala (Fixed), Indonesia (Mobile), Italy (Mobile), Japan (Mobile), Kazakhstan, Kenya (Fixed), Kuwait, Laos, Lebanon (Fixed), Lesotho, Liechtenstein, Macau, Malawi (Fixed), Mariana Islands, Mauritius (Mobile), Mayotte (Fixed), Monaco (Fixed), Mozambique (Fixed), Namibia, Nepal, Nigeria, Oman, Pakistan, Panama (Mobile), Paraguay (Mobile), Philippines, Poland (Mobile), Portugal (Mobile), Reunion (Mobile), Russia (Fixed), Saudi Arabia (Fixed), Slovenia (Fixed), Spain (Mobile), Swaziland (Fixed), Taiwan (Mobile), Thailand, Uruguay, Vietnam, Zimbabwe (Fixed). | Per Minute | $1.10 |
| BAND 3 | Armenia, Bahrain (Mobile),Chad, Ecuador, El Salvador (Fixed),Ethiopia, Georgia (Fixed), Haiti (Fixed), Honduras (Fixed), Iran, Kyrgyzstan, Lebanon (Mobile), Lithuania (Mobile), Netherlands Antilles (Fixed) , Nicaragua, Palestine (Mobile), Rwanda, Saudi Arabia (Mobile), Sint Maarten, Suriname, Turkey (Mobile), Turkmenistan (Fixed), Ukraine. | Per Minute | $1.20 |
| BAND 4 | Afghanistan, Angola (Mobile), Aruba (Mobile), Azerbaijan (Fixed), Belgium (Mobile), Belize, Bolivia (Mobile), Bosnia Herzegovina (Fixed), Botswana (Mobile), Bulgaria (Mobile), Cameroon (Fixed), Cape Verde, Cayman Islands (Mobile), Croatia (Mobile), Cyprus (Mobile), El Salvador (Mobile),Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Polynesia, Ghana, Guatemala (Fixed), Guinea Republic (Fixed), Guyana, Honduras (Mobile), Iraq, Jordan, Kenya (Mobile), Lesotho, Libya, Lithuania (Fixed), Macedonia (Fixed), Marshall Islands, Mayotte (Mobile), Moldova, Montenegro (Fixed), Montserrat, Mozambique (Mobile), Myanmar, Netherlands Antilles (Mobile), Niger (Fixed), Oman, Palau, Qatar, Russia (Mobile), San Marino (Mobile), Senegal (Fixed), Serbia (Fixed), South Sudan, Sri Lanka, St Pierre, Sudan, Switzerland (Mobile), Swaziland (Mobile), Syria (Fixed), Tajikistan, Turkmenistan (Mobile), Turks & Caicos, UAE, Yemen. | Per Minute | $1.25 |
| BAND 5 | Azerbaijan (Mobile), Benin, Bosnia Herzegovina (Mobile), Burkina Faso, Cameroon (Mobile), Diego Garcia, Djibouti, East Timor, Estonia, Georgia (Mobile), Greenland (Fixed), Ivory Coast, Latvia, Liberia (Mobile), Malawi (Mobile), Mali (Fixed), Moldova, Niger (Mobile), Senegal (Mobile), Somalia, Tanzania, Togo (Mobile), Uganda, Wallis & Fortuna, Zambia. | Per Minute | $1.40 |
| BAND 6 | Albania, Belarus, Comoros, Congo (DRP), Finland, Gabon, Greenland (Mobile), Guinea Bissau, Guinea Republic (Mobile), Haiti (Mobile), Korea (North), Liberia (Fixed), Macedonia (Mobile), Mali (Mobile), Monaco (Mobile), Montenegro (Mobile), Morocco (Mobile), Papua New Guinea (Fixed), Serbia (Mobile), Sierra Leone , Slovenia (Mobile), Syria (Mobile), Tunisia. | Per Minute | $1.50 |
| BAND 7 | Algeria (Mobile), Burundi, Central African Republic, Congo, Cook Islands, Cuba, Micronesia, Gabon, Gambia, Madagascar, Mauritania, Niue, Samoa Western (Fixed), Zimbabwe (Mobile). | Per Minute | $1.85 |
| BAND 8 | Angola, Falkland Islands, Faroe Islands, Kosovo, Libya, Maldives, Nauru, Palestine (Fixed), Papua New Guinea (Mobile), Samoa Western (Mobile), Solomon Islands, Togo (Fixed), Tokelau, Tonga, Tunisia, Uzbekistan, Vanuatu. | Per Minute | $2.50 |
| BAND 9 |
Ascension, Australian Antarctic Bases, Gambia, Kiribati, St Helena, Tuvalu. | Per Minute | $3.00 |
Terms of Service
Inmarsat IsatPhone Monthly Service Terms & Conditions
| • Initial one-time Inmarsat activation fee of $65 applies to all service terms less than 12 Months. |
| • Inmarsat IsatPhone+PLUS monthly service plans auto-renew month-to-month until cancelled or modified. |
| • Plans can be modified to a higher plan at any time, without penalty, after the initial 60-day minimum term. |
| • Included monthly airtime applies to the following call types: PSTN/landline/cellular, other IsatPhones, and Inmarsat voicemail. Additional usage types will be charged at the standard airtime rates displayed in the "Additional Fees" tab. |
| • Cancellations on month-to-month satellite subscriptions are billed to end of your current monthly bill cycle date with 30 day notice. |
| • Unused included Inmarsat IsatPhone satellite subscription airtime does not carry forward month-to-month, unless you have rollover selected as an option on your IsatPhone service plan. |
| • If SIM is suspended, a $10.00 subscription fee will continue to be charged to preserve your assigned US #. |
| • Inmarsat Fair Use Policy applies to all IsatPhone+PLUS Monthly Service Plans. |
FAQ
Inmarsat IsatPhone Satellite Phone Monthly Service Frequently Asked Questions
You Have Questions, Apollo Has Answers! Available 24/7 To Assist You @ +1 (844) 248-0123
| Q: | Should I Choose Inmarsat IsatPhone Monthly, ISATPHONE+PLUS or IsatPhone Prepaid Service? |
| A: |
|
| Q: | What is the Cost for Calling Internationally from IsatPhone? |
| A: | Inmarsat IsatPhones do not have roaming costs. You are able to make calls anywhere in the world to any cellular or landline at the same flat rate. Average cost per minute on satellite phone networks is $0.99. But higher service plans of 100+ minutes monthly reduce this cost per minute to less than $0.65 per minute. |
| Q: | Do Satellite Phones Work On The Ocean? |
| A: | Yes, IsatPhones have excellent coverage on the ocean and anywhere else in the world you have a view of the sky. We sell antenna solutions that will make your satellite devices a more convenient solution for your vessel, indoors or underground. |
| Q: | Can My Inmarsat IsatPhone Be Hacked, Tracked or Spoofed? |
| A: |
An Inmarsat satellite phone is extremely difficult to track and spy on, even for the most advanced government agency. Satellite phone eavesdropping is nearly impossible because the signal travels vertically toward the sky.. You and the satellite would have to be separated by an aircraft carrying a slew of tools. In order to decrypt the signal, they would need to use the same 256-bit AES Encryption that the Department of Defense uses for their own communications. In contrast to your cell phone, where the signal travels horizontally towards the cellular towers and through this transmission, your signal can be intercepted and there is no encryption, satellite phones provides a more secure method of communication. |
| Q: | Am I Charged For Incoming Calls and Text To My IsatPhone? |
| A: | No, direct dialed incoming calls and text are free on any Inmarsat service plan you choose. However, Inmarsat IsatPhones have international phone numbers so the caller will have to check with their landline or cellular provider on the cost of calling an IsatPhone phone. (870 country code) |
| Q: | Am I Able To Use My IsatPhone Inside? |
| A: |
Inmarsat IsatPhone satellite phones require a clear line of sight with satellites. At anytime there are 1 to 2 geostationary satellites in range of your phone, depending on where you are in the world. these satellites are in a fixed orbit, once you connect you will stay connected as long as you do not move from the area you connected in. We offer Docking Stations and Antenna solutions if you do need to have satellite service inside your building, vessel, aircraft or mine. |
Support
Inmarsat IsatPhone Quick Guide + FAQ's
Do I have assigned phone number? Can people call and text me?
- The Isatphone Prepaid service will have an international Inmarsat phone number.
- The country code is 870.
- Calling into that number will be very expensive for the caller.
- We always suggest that anyone trying to contact the satellite phone use the SMS/Text function.
- The IsatPhone may receive SMS/Text messages from a cell phone, email or a web form, and the Isatphone is not charged to receive the message and has a very low rate for sending a message, so it is very cost effective.
How to turn the IsatPhone 2 On & Off
- To turn on the IsatPhone press and hold down the red key until the screen lights up. The Inmarsat logo will appear followed by the main screen. To turn off, press and hold the red key until the screen light turns off.
- If prompted to enter a PIN, enter the PIN code. The PIN is originally set by your service provider.
- Stand outside and be at the best clear of the sky. No trees or buildings obstructing the view.
- Searching satellite will appear on the screen. When your phone is connected to the satellite, the screen will display “Ready for service”.
-
To call a landline or cell phone: dial 00 > country code > area code > phone number
For example: 0014804781999 (USA/Canada country code is 1 - Do not include dashes or spaces) -
To call a satellite phone to a satellite phone : dial 00 > satellite phone number
For example: 00870712345678 (Do not include dashes or spaces)
-
To call the satellite phone directly from a landline/cell phone : dial 011 > Satellite phone number
- Example: 011870712345678 (USA/Canada based callers - Do not include dashes or spaces)
-
For international callers: dial 00 > satellite phone number
- Example: 00870712345678 (Do not include dashes or spaces)
Answering a call on the IsatPhone 2
-
When your phone rings, press the green key. Remember, to receive a call, you must be connected to the satellite with the phone
antenna pointing upwards.
Using voicemail on an IsatPhone 2
-
If you have a new voicemail, the voicemail icon will appear in the status bar at the top of the main screen. You can press and hold the
“1” key for a few seconds. You will then automatically be connected to your voicemail account. -
You can also dial the short code 570 and press the green key or the full international number 00 870 772 001 899 or +870 772 001
899 and press the green key. Follow the spoken instructions.
Creating and sending a text message on an IsatPhone 2
- Select “Menu” > “Messaging” > “New Messaging” > “Text Message”. A blank screen will appear.
-
Compose your message. Enter the recipient’s full international number on the “To:” field. If the number is already stored in your
Contacts select “Options” > “Add Recipient” and select the name of on the list. - When you have finished adding recipients, select “Options” > “Send”
Creating a text message for sending to an email address
- Select “Menu” > “Messaging” > “New Message” > “Email message”
-
Instead of displaying your name to the recipient, the message will display your details in the following format, From : your phone
number@message.inmarsat.com. - Example : 870776456960@message.inmarsat.com
Bluetooth
-
To activate Bluetooth connectivity select Menu > Settings > Bluetooth. Select Settings > Bluetooth and select On. The Bluetooth
icon indicator appears in the status bar.
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